Terms of Sale

Effective from 16 October 2026. Contact: admin@mckallip.co.za

1. Who you are buying from

McKallip Mineral Research, a trading name of Akwande Projex (Pty) Ltd (registration number 2021/669772/07); 21 Zambezi Estate, 1415 Aldrin Road, Montana Park, Pretoria, 0182, South Africa; VAT number 4920305531; email admin@mckallip.co.za; website www.mckallip.co.za. These terms apply to every purchase on the website and to quotes and invoices we issue. They are written in English.

2. What you are buying

You are buying a licence to use a digital research report. You are not buying the report itself or its copyright. The product page describes the report, its publication date and its price. Reports are delivered electronically only: you read the report online in your account library, each authorised reader may download a watermarked PDF once, and companion data files are included where the product page says so. Nothing is posted. Your use is governed by the Research Licence.

Licence holders also receive access to the data pages (the plant & capacity register and the legislation tracker) for as long as they hold an active licence.

3. Prices and VAT

Prices are in South African rand (ZAR) and include VAT at 15%. There are no delivery charges. The price shown at checkout, on a quote or on an invoice is the price you pay. We may correct an obvious pricing error before you pay and will tell you if we do.

4. Ordering and payment

• Card or EFT at checkout. Payment is made on Paystack's secure page. We never see or store your card details. Access starts when Paystack confirms the payment, and we then email you a tax invoice.
• Quote and proforma invoice. Organisations can ask for a quote. A proforma invoice is valid for the period it shows. It is not a tax invoice.
• Purchase order and payment terms. Instead of paying at checkout, an organisation may send us a purchase order quoting the proforma number, by email or by uploading it to its profile. We review each purchase order and may accept or decline it at our discretion. If we accept it, we release the licence and issue a tax invoice that is payable within the number of days we state on it, which is never more than 60 days from the invoice date. Pay by EFT into the bank account shown on the invoice, using the invoice number as the reference.
• A purchase order is binding. By sending us a purchase order you make a binding offer to buy on these terms. When we accept it and release the licence, a binding contract exists and the full invoice amount must be paid by its due date. It cannot be cancelled once anyone under the licence has opened the report online or downloaded it (see the Refund Policy). Not using the report does not reduce the amount owed.
• Late payment. If an invoice is not paid by its due date we may suspend access under the licence until it is paid. Suspending or ending access does not cancel the amount owed: we may recover it, with interest and collection costs to the extent the law allows.

5. Delivery and pre-orders

Access is given in your account library once payment, or an accepted purchase order, is confirmed. A report with a future publication date can be ordered in advance; its content opens on the publication date shown on the product page, and you will be able to see it in your library from then. If we have to move a publication date, we will tell you, and you may cancel for a full refund if the delay is longer than 30 days.

6. Team licences

The purchaser chooses the number of seats at checkout and counts as one of them. The purchaser invites colleagues by email address and manages the seats. Seats are for named readers in the purchasing organisation.

7. Invoices and records

We email a sequentially numbered tax invoice, with a PDF, to the invoice email you give us. It can be downloaded again from your account. If an order is cancelled or refunded we issue a credit note.

8. Returns, cancellation and refunds

Because reports are digital, nothing is returned. Our Refund Policy sets out when and how we cancel and refund, and it preserves every right the law gives you.

9. If something is wrong

If you cannot open your report, or a file is faulty, write to admin@mckallip.co.za with your order reference and we will fix it or, if we cannot, refund you. See the Refund Policy for time periods.

10. Complaints

Write to admin@mckallip.co.za. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are a consumer and we cannot resolve it, you may approach the National Consumer Commission or the Consumer Goods and Services Ombud.

11. Liability

Our liability is limited as set out in section 9 of the Terms of Use. Nothing in these terms limits any right you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 that cannot lawfully be limited.

12. Law

South African law governs these terms and every sale.